Program Coordinator (NHC)

Equal Opportunity Employer

The mission of the Health Federation of Philadelphia is to promote health equity for marginalized communities by advancing access to high-quality, integrated, and comprehensive health and human services.  Health equity is at the heart of all our work. We believe in and are firmly committed to equal employment opportunity for employees and applicants. We do not discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, disability, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status.  This commitment applies to all aspects of the Health Federation of Philadelphia’s employment practices, including recruiting, hiring, training, and promotion.

JOB SUMMARY

The National Health Corps (NHC) Philadelphia, one of six operating sites of the National Health Corps, was established in 1994 with the mission to foster healthy communities by connecting those who need it most with health and wellness education, benefits and services, while developing tomorrow's compassionate health leaders. Each year, we recruit, train and place emerging leaders in resource- limited organizations we call “host sites.” NHC's members help build healthy communities by providing essential health education and access services to individuals throughout the United States.

The Program Coordinator assists the Program Director with the day to day management and administration of the program, which includes the annual recruitment of community-based host sites and placement of member volunteers; member training and professional development; communications activities, and interfacing with staff at the Health Federation of Philadelphia as well as community partners to increase collaboration and enhance program visibility.

JOB SPECIFICATIONS

Responsibilities/Duties

  • Host Site and Member Recruitment
    • Assist the Program Director with recruitment and selection of host sites
    • Attend local recruitment events (in-person and virtual) with Program Director and/or current NHC members to promote NHC program to potential applicants.
    • Attend community events meetings with Community Based Organizations with budgets under $500,000 for potential collaboration and networking.
    • Conduct NHC operating site-specific interviews with potential candidates to assess for program fit and host site fit
    • Develop and support the organization and tracking of member recruitment; facilitate communication with applicants and new members
    • Organize background checks according to AmeriCorps guidelines, including tracking completion, troubleshooting challenges and compiling supporting documentation for Program Director to submit to Finance.
    • Assist with onboarding tasks for new members, as determined by Program Director
    • Coordinate with NHC Network as well as Philadelphia operating site to plan for new member orientation and pre-service training, member meetings, in-service trainings and
      • retreats. This could include participating in planning sessions, developing content, facilitating workshops/activities and logistics (i.e. meeting space, supplies, catering)
  • Member Services
    • Provide guidance and support to AmeriCorps Members over the course of their term of service
    • Meet with and advise NHC Philadelphia member committees on a monthly basis, and additionally, as needed; provide updates to the Program Director regularly, and especially should any challenges arise and/or troubleshooting is requested
    • Monitor timesheets and documentation for service hour accrual, time off requests and outside hours participation.
    • Meet with NHC Philadelphia members as needed and/or at their request to clarify expectations and answer questions.
  • Communications
    • Implement the NHC Communications Strategy by maintaining the NHC Philadelphia website, editing and posting member blogs, and monitoring the organization’s Facebook group page and Instagram accounts
    • In partnership with NHC Communications Manager and members, create recruitment materials and social media content
    • Review and approve social media posts and blogs submitted by the Communications Committee
  • Internal & External Community Partnerships
    • Participate in NHC Monthly Network Meeting, NHC Monthly Coordinators Call, and other NHC initiatives and planning meetings/events
    • Facilitate community outreach and engagement in partnership with the Program Director:  recruitment and hiring of a community liaison; recruitment of a community team and implementation; co-facilitation of community team meetings.
    • Network and collaborate with other Philadelphia-based AmeriCorps programs for recognition ceremonies, service events, and host site recruitment opportunities. This includes monthly participation on the National Service Task Force Program Council.
  • Fulfill the responsibilities and duties of the Program Director during an extended leave or vacancy, as designated by NHC Philadelphia Executive.

Education

  • Bachelor’s degree in public health, education, social work or related field OR 2 years of related professional experience

Skills/Experience

  • Excellent organizational skills to coordinate multiple projects and timelines with special attention to detail
  • Strong written and verbal communications and interpersonal skills
  • Experience working with young adults, particularly high school and college students
  • Experience with community outreach/networking and engagement
  • Experience with facilitating meetings, public speaking, and training in classroom or other settings preferred
  • Skilled in Microsoft Word, Power Point, and Excel; Google Workspace platform; Zoom
  • Experience with working with social media platforms, including Facebook, Instagram, and Twitter in a professional/organization setting preferred
  • Ability to work with a variety of cultures and diverse audiences
  • Previous experience with national or international service programs preferred

Work Environment:  This is a hybrid position - 60% in-person and 40% remote work.

Position Type and Work Schedule:  30hrs per week/Part time position, typical hours are Monday through Friday 8:30 am to 5:00 pm. Flex office schedule options available with supervisor approval.

Travel:  Local travel for trainings, as well as meetings and site visits occasionally.

Physical Demands:  Standard office setting with extended periods at work station and periodic use of office equipment.

Salary and Benefits:  Pay is $21 / hour.  Our employees are our most valuable resource, so we offer a competitive and comprehensive benefits package, which can include:

  • Medical with vision benefits
  • Dental insurance
  • Flexible spending accounts
  • Life, AD&D and long-term care insurance
  • Short- and long-term disability insurance
  • 403(b) Retirement Plan, with a company contribution
  • Paid time off including vacation, sick, personal and holiday
  • Employee Assistance Program

Eligibility and participation is handled consistent with the plan documents and HFP policy.

DISCLAIMER

The Health Federation reserves the right to modify, interpret, or apply this job description in any way the Company desires. The above statements are intended to describe the general nature and level of work being performed by an employee assigned to this position. This job description in no way implies that these are the only duties, including essential duties, responsibilities and/or skills to be performed by the employee occupying this position. This job description is not an employment contract, implied, or otherwise. The employment relationship remains “at will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.